ITIL Foundation Version 5

Don’t just keep up with the digital world, lead it with ITIL Foundation Version 5, the latest evolution in modern IT service management. Gain globally relevant, in-demand skills that can elevate your professional credibility, strengthen your career prospects, and help you deliver greater value in today’s fast-changing digital landscape.

2026 Intakes in Progress

Why Choose ITIL Foundation Version 5?

  • Future-proof your IT career with modern, in-demand skills.
  • Earn a globally recognized certification that strengthens your professional credibility.
  • Unlock more career opportunities across IT service management and digital transformation.
  • Master modern IT service management and deliver greater business value.
  • Stand out in the job market and position yourself for career growth.
  • Build a strong foundation for advanced ITIL certifications.
ITIL Foundation Version 5
ITIL Foundation Version 5

What you'll Learn?

You’ll gain practical knowledge to manage, improve, and deliver high-quality digital services while mastering essential IT service management concepts and ITIL practices. You will also build the skills to drive efficiency, enhance customer satisfaction, support continuous improvement, and give your career a powerful competitive edge.

Start Your ITIL Journey Today

Apply Here

Why Choose PEMARC for Your ITIL Certification?

  • Expert-Led Training – Learn from experienced ITIL trainers.
  • Practical Skills – Learn skills you can apply immediately.
  • Exam-Focused Preparation – Train with targeted exam support.
  • Flexible Learning – Choose in-person or virtual classes.
  • Ongoing Support – Get guidance throughout your journey.
  • Career Growth – Build skills that strengthen your CV.
Why choose PEMARC

Testimonials

★★★★★

“The ITIL sessions at Pemarc were practical and easy to follow. I had very little understanding of ITIL before joining, but the trainer broke down the concepts without making them feel complicated.”

Kevin O.

Systems administrator
★★★★★

“As a project coordinator, I work with different IT teams quite often. I took ITIL to better understand their processes, and the training gave me a much clearer picture of how IT services are planned and managed.”

Mercy N.

Project Coordinator
★★★★★

“I took ITIL because I wanted to add a professional certification to my CV. The team at Pemarc explained the course and exam process clearly, and the training gave me a good starting point for understanding IT service management.”

Lydia N.

Graduate
★★★★★

“I took the course because ITIL was becoming relevant to my role. What I liked most was that the trainer didn't just read through the slides. We discussed practical situations and how the framework applies in an actual IT environment.”

Mohamed

Systems administrator
★★★★★

“I had heard about ITIL before but never really understood what it involved. After the training, the concepts started making much more sense, especially how different IT processes fit together.”

Daniel W.

Systems Engineer
★★★★★

“I was balancing the training with work, so I appreciated that the sessions were structured and straight to the point. There was a good mix of explaining the concepts and discussing practical examples.”

Faith N.

ICT officer
★★★★★

“The ITIL sessions at Pemarc were practical and easy to follow. I had very little understanding of ITIL before joining, but the trainer broke down the concepts without making them feel complicated.”

Kevin O.

Systems administrator
★★★★★

“As a project coordinator, I work with different IT teams quite often. I took ITIL to better understand their processes, and the training gave me a much clearer picture of how IT services are planned and managed.”

Mercy N.

Project Coordinator
★★★★★

“I took ITIL because I wanted to add a professional certification to my CV. The team at Pemarc explained the course and exam process clearly, and the training gave me a good starting point for understanding IT service management.”

Lydia N.

Graduate
★★★★★

“I took the course because ITIL was becoming relevant to my role. What I liked most was that the trainer didn't just read through the slides. We discussed practical situations and how the framework applies in an actual IT environment.”

Mohamed

Systems administrator
★★★★★

“I had heard about ITIL before but never really understood what it involved. After the training, the concepts started making much more sense, especially how different IT processes fit together.”

Daniel W.

Systems Engineer
★★★★★

“I was balancing the training with work, so I appreciated that the sessions were structured and straight to the point. There was a good mix of explaining the concepts and discussing practical examples.”

Faith N.

ICT officer

Get ITIL Certified

Apply Here

Frequently Asked Questions

What is ITIL Foundation? +
ITIL Foundation is an entry-level certification that introduces the key concepts, principles, and practices used to manage and improve IT-enabled services.
Who can take ITIL Foundation? +
ITIL Foundation is suitable for IT professionals, managers, project teams, operations staff, graduates, and anyone interested in IT service management. No specific IT background is required.
Do I need IT experience to take ITIL Foundation? +
No. The Foundation certification is designed for beginners, so you can take it even without previous IT service management experience.
Does ITIL certification expire? +
Certification validity depends on the current ITIL certification scheme and renewal requirements. Candidates should check the current requirements applicable to their certification.
How is the ITIL Foundation exam conducted? +
The ITIL Foundation exam consists of 40 multiple-choice questions.
Is ITIL Foundation worth it? +
ITIL Foundation can strengthen your understanding of IT service management and provide a recognized certification that supports professional development across IT and business roles.
What is the difference between ITIL Foundation and ITIL Practitioner? +
ITIL Foundation focuses on understanding the core concepts and principles, while Practitioner builds on that knowledge with a stronger focus on applying ITIL guidance in practice.
What jobs can I get with ITIL certification? +
ITIL can be relevant to roles such as IT support, service desk, service management, project management, operations, business analysis, and service delivery.
Is ITIL internationally recognized? +
Yes. ITIL is a globally recognized approach to IT service management and is used by organizations in different industries and countries.

Advance Your IT Career with ITIL

Apply Now